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Class & Workshop Policies

Welcome! We're so glad you're joining us for classes, workshops, and events at Blue Ridge Quilt Co. Please review our policies carefully. They're designed to keep things smooth, fair, and safe for everyone.

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Section 1: Registration, Payment & Cancellations​
Registration & Payment

  • Class and workshop registrations are confirmed when payment in full is received.

  • Each person planning to attend a class or workshop must purchase their own seat.

  • Your spot is reserved once you receive a confirmation email.

  • Can't make it? You're welcome to gift your class attendance to someone else — just purchase their ticket, or contact us and we'll help transfer the registration to their name.

  • If you register and then need to cancel, please see our Cancellation & Transfers policy below.

 
Cancellation & Transfers

  • Cancellations made more than 14 days before the class may be transferred to another class date or gifted to another person to attend in your place.

  • Cancellations made within 14 days of the class may be eligible for a transfer to another class date or a gift to another person, at our discretion.

  • No shop credit is issued for class cancellations — see Using Shop Credit below.

  • No cash refunds will be issued for class cancellations unless required by law.

 
Using Shop Credit

  • Shop credit can be applied toward merchandise at Blue Ridge Quilt Co. and cannot be used toward class or workshop registration.

  • Shop credit does not expire but is non-refundable and non-transferable.

  • Please present your shop credit code at checkout.

 
Materials, Supplies & Kits

  • Supply lists are provided with class descriptions. Please review them carefully before attending.

  • Class fees do not include kit costs. Some classes require a kit, which must be purchased separately.

  • Kit purchases are non-refundable once materials have been prepared.

  • For classes requiring pattern printing or pre-cut materials, please check your kit or print order prior to class.

 
Section 2: In the Classroom — Conduct, Safety & Accessibility
Arrival & Attendance

  • Please arrive on time — classes start promptly at the scheduled time.

  • Students who arrive more than 15 minutes after the class start time may not be admitted.

  • If you arrive late and are unable to join the class, we unfortunately cannot provide a store credit or refund for the missed session.

 
Class & Workshop Conduct

  • We strive to create a welcoming, respectful environment for all participants.

  • Please follow all safety instructions provided by instructors.

  • Disruptive behavior may result in removal from the class without refund or credit.

 
Accessibility & Special Needs

We welcome all students and want everyone to have a positive experience in our classes and workshops. Because our classes are taught by small-business instructors — not specialists in adaptive or therapeutic instruction — we ask that participants (or the parent/guardian of a minor participant) contact us in advance at classroom@blueridgequilt.com to discuss any special needs, accommodations, or support that may be required, so we can talk through whether our class format is a good fit.

We are not equipped or trained to provide one-on-one behavioral support, medical care, or specialized supervision during class time. A parent, guardian, or support companion is welcome to remain on-site or in the classroom if additional support is needed.

 
Classroom Behavior & Disruptions

We want every student — adults and children alike — to have a safe, focused, and enjoyable learning environment. Participants are expected to follow instructor directions and treat classmates, instructors, and shop property with respect.

If a participant's behavior becomes disruptive to the class (for example, safety concerns, repeated interruptions, or difficulty following instructions), our instructor will:

  1. Offer a verbal reminder and an opportunity to adjust.

  2. If the behavior continues, ask a parent/guardian or support companion to step in, if present.

  3. If the disruption continues or poses a safety risk, ask the participant to leave the class.

Removal from a class for behavioral reasons does not qualify for a refund or shop credit, consistent with our general cancellation policy.

For classes involving minors, we ask that a parent or guardian remain reachable by phone throughout the class in case we need to reach you.

 
Use of Shop Machines & Equipment

We ask that you only use the bobbin provided in our sewing machines and leave it behind when finished. Bobbins are not universal and are not readily interchangeable.

Please leave your workspace as you found it. This includes:

  • Returning any tools used to their storage space

  • Picking up dropped pins

  • Leaving the bobbin with the machine

  • Unplugging any irons

If you choose to bring your own sewing machine, you are responsible for any supplies or materials necessary for your machine to work properly. Blue Ridge Quilt Co. is not responsible for the maintenance or repair of personal sewing machines.

 
Personal Belongings

  • We are not responsible for personal items left behind.

  • Please be sure to pack all of your belongings before you leave.

 
Safety & Liability Waiver

By participating in our classes, workshops, or programs, you acknowledge that crafting involves tools such as sewing machines, irons, needles, scissors, rotary cutters, and other equipment that carry inherent risks of injury.

You agree to release and hold harmless Blue Ridge Quilt Co., its instructors, employees, and contractors from any claims or liability related to accidents or injuries that may occur during classes, workshops, or events.

You also consent to first aid or medical treatment if needed.

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Section 3: Shop Operations & Other Policies
Weather & Safety Policy

Your safety is our priority. We understand that no sewing class is worth risking dangerous road conditions.

Class Cancellation Due to Weather — if Blue Ridge Quilt Co. cancels a class or workshop due to weather, we will:

  • Reschedule the class for the earliest possible date that works for the instructor and the shop, and

  • Notify registrants as soon as possible with the new date.

Your Responsibility: It is the participant's responsibility to decide whether road and travel conditions are safe for them. We have no insight into road conditions outside of our immediate area, and we cannot make decisions on behalf of participants who live elsewhere.

If You Cannot Attend the Rescheduled Date: if you are unable to attend the rescheduled class due to weather or other circumstances, you're welcome to transfer your registration to another available class or gift your spot to someone else to attend in your place. Shop credit is not issued for missed classes.

Important: Choosing to miss a class due to adverse weather is always valid — we will work with you on a transfer or gift to someone else.

 
Teacher Substitutions & Changes

  • Occasionally instructors must cancel or be replaced due to circumstances beyond our control.

  • Blue Ridge Quilt Co. reserves the right to substitute instructors or change workshop materials as needed.

  • If a workshop is canceled by the shop, you will receive either a class credit or a refund at BRQC's discretion.

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Photography & Media

Photos and videos may be taken during classes and events for promotional use. By attending, you grant Blue Ridge Quilt Co. permission to use images or video of you for marketing, unless you notify us in writing.

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Questions or Concerns

If you have any questions about these policies or need help with your registration, please contact us at:

 

Blue Ridge Quilt Co. thanks you for being part of our creative community!

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